Privacy Policy

Last updated: April 2, 2026

This Privacy Policy explains how MatrixLink collects, uses, and protects your information when you use our VPN key management portal.

1. Information We Collect

We collect account information (such as email), authentication details (including provider type), billing and credit transaction history, purchased key metadata, and basic service usage records required for account operations and abuse prevention, including technical usage data related to Outline-compatible VPN connectivity.

2. How We Use Information

We use your data to provide account access, process credit purchases, issue and manage VPN keys (including access keys for Outline-compatible connectivity), secure the platform, detect abuse, and provide customer support.

3. Google Sign-In Data

If you sign in with Google, we receive your Google account email and stable Google account identifier (sub) for account linking and fraud prevention. We do not access your Google password.

4. Data Controller

MatrixLink acts as the controller of the personal data collected through this portal for account, billing, and security operations.

5. Data Sharing

We do not sell your personal information. We may share limited data with infrastructure providers and payment or security partners only as needed to operate the service and meet legal obligations.

6. Data Retention

We retain account and transaction records for operational, security, and compliance needs. Data retention periods may vary based on legal requirements and dispute handling.

7. Security

We implement reasonable technical and organizational safeguards to protect account data. No method of transmission or storage is perfectly secure.

8. Your Choices

You may contact us to request account updates or account deletion, subject to legal and security obligations.

9. International Processing

Your information may be processed in countries where our hosting and service providers operate. We apply reasonable safeguards for cross-border processing.

10. Contact

For privacy inquiries, contact support@matrixlink.in.

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